Innovation 2018 - Presenters

Keynote Speaker

Bob Collins


Senior Director of Professional Development,
APICS, Chicago IL

Bob Collins is responsible for certification and noncertification courseware and the APICS Instructor Development Program (IDP). 

Prior to joining the APICS staff, Collins worked as both a practitioner and consultant in the operations management and supply chain field, and is a long time APICS member, volunteer and instructor, including Chapter President in 1996 and APICS International President in 2003.  He is an experienced APICS instructor and an APICS Master of Instructor Training, having taught over 1200 hours of the APICS CPIM and CIRM courses to companies around the United States and several hundred hours of Instructor Training courses to APICS instructors around the world. 

He is a frequent speaker at the APICS International Conference and has presented at Supply Chain conferences in the United States, Ireland, South Africa, Australia, Brazil and Singapore.  

Keynote presentation: Exploring Disruptive Manufacturing Technologies

Dinner: Your Brain is Lazy and it Lies to You: Defeat it for Better Decision Making


Presenters & Panelists 


Kevin Bate

Kevin Bate

Materials Manager - LMGA Group,
Linamar Corporation, Guelph ON

Kevin Bate has over 20 years’ experience in the materials management field in such diverse industries as automotive, aerospace/defense, recreation and alternative fuels with global companies like Linamar
Corporation, Honeywell CPG (FRAM), Curtiss Wright Controls and MTD Products Ltd. Kevin currently holds the position of Materials Manager at Linamar’s LMGA Group. In this role he is responsible for overseeing 17 plants. 

Panelist: Global Procurement


Louise Beauchamp CFPIM

Senior Management Consultant
DBM Systems, Guelph ON

Louise has been consulting with global corporations that focus on supply chain management for more than 25 years. She has taught numerous inventory accuracy courses, and her inventory/ shop floor knowledge has made her a highly sought trainer with DBM's large global customers. Louise published Crack the WIP - Best Practices for Work Cell Reconciliation in 2009, and recently published Odd Socks and Inventory Accuracy. An APICS Master Instructor, Louise is the Past President, Innovation co-chair and a current board member of the APICS Ontario Grand Valley chapter and is a member of the APICS Canadian District team. In 2016, Louise was presented with the APICS Voluntary Service Award. 

Panelist: Women in Business


Doug Dedman CPIM BA MBA

DBM Systems Inc., Guelph, ON

Doug has been working in S&OP in various capacities for well over 10 years, but his career working with manufacturers started well before then. He joined DBM Systems Inc. in 1990 holding positions in sales and management, but most of his career has been working with companies to implement change in the areas of: Sales and Operations Planning, Order Management, Scheduling, Material Planning, Procurement and Inventory Management. Doug spent 4 years as Vice President and General Manager of Global Services at Steelwedge Software a leading S&OP cloud solution provider. He returned to DBM in 2016 to become part of their drive for thought leadership in Sales and Operations Planning. Doug also has taught at Conestoga College in the School of Business, and taught various APICS courses as part of the CPIM program. He is a frequent speaker at local APICS chapters as well at International Users Conferences. Doug has a BA in Economics from the University of Waterloo and an MBA from the University of Windsor as well as his CPIM from APICS.

Presentation: All in the Family: Making S&OP Work


Gerald R. Ford CSCMP

Chief Visionary Officer,
Cambridge Solutions, Cambridge ON

Jerry, as he is known by his friends, has worked for over 80 different organizations and businesses both in the private and public sector. He is a graduate of Western University, Wilfrid Laurier University and the University of Guelph. Jerry is sought after speaker and has also taught at Conestoga College for a total of 18 years covering a wide range of courses including Supply Chain, Consulting, Human Resources, Information Technology and Management Development.  CSI was founded by Jerry in 1993 after he left IBM Canada. CSI is dedicated to tackling interesting projects that provide our clients with creative supply chain, ERP, spend analytics and vendor performance management solutions. Part of our goal is to also help provide opportunities for today’s youth. Our latest accomplishment is a supply chain educational program in Qingdao China with Conestoga College.

Panelist: Global Procurement



TQM Works, Port Crane NY

Michael D. Ford, CFPIM, CSCP, CQA, CRE, CQE, ACPF, CPSM is Principal of TQM Works Consulting.  He provides innovative solutions, based on 30 years of experience in retail, distribution, manufacturing, and consulting.  His work history includes software implementation, business planning, inventory control, distribution planning, and corporate training.  This includes a broad range of experience from ETO (Engineer to Order) to MTS (Make to Stock), as well as non-profits, service, and Department of Defense. He has presented at over 310 industry events throughout the U.S., Canada, Nigeria and S. Africa, and has provided over 5,000 hours of classroom training, averaging 4.5/5.0 on evaluations. Ford is a 2016 graduate of Binghamton University, earning a M.S. in Industrial & Systems Engineering.  Ford combines his technical expertise with personal skills, to develop a unique “outside the box” approach to life’s challenges.  He is a charismatic speaker who specializes in delivering training that is “edu-taining.”

Presentation: How to Plan, Schedule and Sequence for Demand-based Flow

Presentation: Strategic Sourcing for Successful Supplier Relationships

Panelist: Global Procurement


Joni Holeman

Supply Chain Mavens, Sterling, VA

As President of Affirmation Training Inc. and a Co-founder of Supply Chain Mavens, Inc, Joni Holeman teaches operations and supply chain best practices along with human potential principles. Joni has over 25 years of planning, materials management, and manufacturing experience in businesses ranging from custom lighting (ETO), value engineering, electronics (MTO & ATO), and remanufacturing (MTS). Each point along her career path prepared her for the concepts she now instructs. Her passions include Pugs, training with a humorous twist, volunteering on church projects and promoting Strategic Planning as a life skill for grownups. Joni teaches the entire Principles program, Parts 1 and 2 of CPIM, CSCP and CLTD. She specializes in the APICS CFPIM, Inventory Control, Intro to ERP and Lean Enterprise Workshops. She is an IDP Master for CPIM, CSCP plus the Instructor Development modules of Train-the-Trainer and Learning Dynamics for Instructors, and co-teaches the Applied Instructor Skills module with Maryanne Ross.

Presentation: How to Schedule in a 3D Environment


Nedal Ismail

Canadian Supply Chain Sector Council

An academic and senior corporate leader with extensive operations, strategy, and leadership experience in diplomatic, public and private sectors. Nedal was esponsible for P&L, strategic planning, international expansion, communications, investor relations, corporate compliance and board level reporting. He led capital projects with pre-feasibility value in excess of US$1 billion, including: business parks, logistic facility, manufacturing, and large-scale industrial, residential and commercial real estate; including the development of JV, BOT and BOO opportunities for large-scale transportation and border service infrastructure projects. Nedal served on the Board of five public companies (two listed on the stock exchange) and several not-for-profits.

Presentation: The Digital Supply Chain


Leopold Koff B.A., B.Ed., CPSM, CSCMP

Conestoga College, Kitchener ON

Leopold is a seasoned Supply Chain manager and educator. His career of over 25 years includes Sales, Contracts Administration, Warehouse Management, Traffic & Customs, Production Scheduling and Purchasing. These experiences were in both the government and private sectors, domestic and international, such as; Ontario Government ministries and agencies, Atomic Energy Canada Ltd., Westinghouse/Siemens, Tupperware Canada, Transamerica-Delaval, PMAC-National,Trench Electric, J.T. Hepburn Ltd., Stork Pumps, RHI Inc.. Currently Leopold is a member of the SCMA (Supply Chain Mgmt Association) - Ontario Institute (CSCMP Designation) and also an Advisor to the Board of ISM-Canada, the Canadian Chapter of the Institute for Supply Management (CPSM designation). His academic background includes; Marketing Diploma (Seneca College), B.A. (York U.), B.Ed. (Brock U.), expected completion of MSc-Marketing by December 2015 (Heriot-Watt U.-Edinburgh Business School). For the past 10 years, Leopold has been a full-time Faculty member in the School of Business and Hospitality at Conestoga College Institute of Technology & Advanced Learning, Kitchener, Ontario, as a Professor in Supply Chain & Operations/Purchasing Management and Int'l Business Mgmt and is qualified to develop, maintain and deliver courses in Purchasing, Logistics, Business Law, Marketing and Occupational Health & Safety.

Panelist: Global Procurement


Duncan McLeod CFPIM CSCP PEng

DBM Systems, Guelph ON

Duncan McLeod is the founder of DBM Systems Inc., a company dedicated to unlocking the value of S&OP. For over 34 years, Duncan has focused his consulting and research on Supply Chain Management strategy in global manufacturing and distribution organizations. . He is one of the rare executive management specialists with an extensive hands-on background in manufacturing and a keen understanding of sales and demand planning. In the past 10 years Sales and Operations Planning or S&OP has become the focus of his practice. He is the author of "Sales and Operations Planning - How to Run an S&OP Process Everyone Understands". Duncan is a professional Engineer and a Certified Fellow in Production and Inventory Management and a Certified Supply Chain Professional with APICS. He received his BASc in Engineering from the University of Waterloo, and his MBA from McMaster University in Hamilton, Ontario. A successful author, speaker and educator, Duncan is requested for conferences and boardrooms alike.

Presentation: S&OP – Getting Out of the Present and into the Future



Mental Apparel, East Blue Hill ME

Maryanne Ross, CFPIM, CIRM, CSCP, CDDP, is an author, speaker, international trainer, and instructor specializing in Personal and Professional Development and Supply Chain Management.  Maryanne is a Master Instructor for the APICS CPIM and CSCP and Instructor Development programs and, and teaches the full gamut of APICS courses and workshops.  Maryanne has developed her own curriculums, including a Lean for Office workshop.  She has a passion for teaching and speaking on leadership development, motivation, goal setting, and team building.  Maryanne is currently serving as the APICS Maine Chapter President.

Presentation: Becoming a Champion of Change
Presentation: The Leader’s Role in Personal Sustainability Planning
Panelist: Women in Business


Jocelyne Vézina

Joce the Coach, Mississauga ON

Corporate Trainer and Keynote Speaker, Jocelyne Vézina truly believes that the best way to be successful in business is through your human capital. She says:"Products can be copied, prices can be beaten, and promotions can be duplicated. Only through the innovative and creative abilities of your employees can you keep your company productive, competitive, and profitable."

Jocelyne is one of a handful of Canadians that are Certified Trainers of the Simply Strengths™ and Strong Manager™ programs offered by The Marcus Buckingham Company (TMBC) of California. She also has created her own Workshops and Seminars based on her more than 20 years of experience in the Human Resources field. Jocelyne is also a member of Toastmasters International where she won motivational and humour contests.

Presentation: Making Change / Transition

Presentation: Your Body Speaks. Are you Listening?


Heather Walker

Hydra Dyne Tech, Woodstock, ON

Heather is a recent graduate of Conestoga College’s Supply Chain and Operations Management program, and is a new professional in the supply chain world. She currently works at Hydra Dyne Tech as a purchaser, managing the internal truck schedule and assisting with inventory management. She is always eager to learn about new topics and to bring new knowledge into her current position. Heather started volunteering with the Conestoga College APICS Student Chapter and is one of their past-presidents. Heather continues to volunteer as a board member of the Ontario Grand Valley Chapter. 

Panelist: Women in Business



Jade Trillium Consulting, Hamilton ON

Ed White CPIM CIRM CSCP CPF LSSBB is the founder of Jade Trillium Consulting.  Over the course of his career he has worked in several industries ranging from food and pharmaceutical to chemicals and plastics.  He has held positions at many different management levels and been responsible for numerous projects in Supply Chain, cost saving, education and value enhancement. Ed is an active member of APICS as an instructor and former Chapter Board member.  In addition Ed is a published author and sought after speaker on various Supply Chain topics.   He has spoken at several international conferences for APICS, IBF & SAPICS. Making Organizations More Effective!

Presentation: Process Maps 2.0 Colouring Outside the Lines

Presentation: The Customer Value Proposition



Bruce Williamson CPIM

Conestoga College, Kitchener ON

Bruce Williamson is an instructor in the School of Business and Hospitality at Conestoga College. His current teaching focus is Supply Chain and Operations Management. Bruce has been an instructor for the Ontario Grand Valley chapter of APICS since 1999. Most recently, he was a Software Technical Specialist with Glenbriar Technologies located in Waterloo ON. There he worked with dozens of manufacturing and service organizations to identify and resolve software and technical concerns. Previously, Bruce worked in the fields of library automation software, and life and health insurance applications support. He enjoys making learning objectives relevant to real-life situations, and making difficult concepts easy to understand.

Moderator: Global Procurement
Moderator: Women in Business


Keynote Presentation

Exploring Disruptive Manufacturing Technologies

Bob Collins

Nanotechnology, three-dimensional printing, biotechnology, robotics and artificial intelligence —disruptive technologies are all around us, and they are influencing and even creating new markets and value networks. These innovations have an enormous impact, often in unexpected ways, as they achieve better products and services, displace previous technologies, or reach new consumers by lowering prices. We will review the concept of disruptive innovation, consider which companies and industries are likely to be affected, and aim to identify some disruptive technologies that may be on the horizon for today’s manufacturers. And even discuss whether a robot will take YOUR job!


Dinner Presentation

Your Brain is Lazy and it Lies to You: Defeat it for Better Decision Making

Bob Collins

As knowledge workers, supply chain and operations management professionals must quickly assess situations and make smart choices.  Yet cognitive scientists say most people are pretty shoddy at effective decision making. Attend this educational session to learn from peer reviewed research why brains settle for easy answers, how brains lie to us, the hidden biases point us in wrong directions and why memories can be unreliable. You will discover clues and ideas for overcoming these barriers and improving at work and in life.



All in the Family: Making S&OP Work

Doug Dedman

The concept of the product family is fundamental to S&OP. However, getting the right family structure can be one of the most difficult things to figure out when setting up your S&OP process. In this presentation you will learn how to structure your S&OP families to help you manage market-facing inputs, internal capability, and operational buffers at the same time keeping them granular enough to support both strategic and operational decision making. 


Becoming a Champion of Change

Maryanne Ross

Common business philosophy has historically treated change as something that we survive: it is necessary to continue our existence. An enlightened perspective is one in which we actively embrace change and welcome the new challenges that each day presents. This is true for both our professional and personal lives. Rather than view our existence as a struggle for survival, we should acknowledge our past accomplishments as a continuous journey forward in pursuit of excellence.

This highly interactive evening will present this “change” theme as a means to pursue both our personal goals and business objectives. Maryanne will provide examples and involve the audience in participative discussion.

Attendees will learn:

  • The Need to Embrace Change
  • How and Why Change Occurs
  • WIIFM: What’s In It For Me (and my company)?
  • How and when to break rules and make their own!
  • How to invent, innovate and inspire!


Your Body Speaks. Are You Listening?

Jocelyne Vezina

Did you know you say more with your body than with your words? Are you aware of the signals you are sending? To know more about how your body communicates your emotions, join us on February 2nd. Together we will explore some of the most common gestures you are not aware of that speak loudly about your feelings.


CPIM - New Configuration

Master Instructors

Certified in Production and Inventory Management - CPIM - is APICS' oldest and most recognized of its certifications.  It is undergoing a facelift! APICS is rolling out a reconfigured CPIM in Q3 of 2017. 

Join APICS Master Instructors as they discuss the changes to the CPIM certification process - both the exams and courseware. 


The Customer Value Proposition

Ed White

One of today’s most common business concepts is that of Value Add but can you differentiate between what your customers want and what they need?  Just providing excellent service is no longer sufficient to find and keep customers.  Instead, the Value Add Supply Chain must identify what the customer needs (not always what they say they want) and not only supply those needs but ensure that the customer recognizes the value add you are providing

This discussion will first look at the Paradox of Excellence and what it means to your company.  We will then move on to Value Proposition and how you can use this philosophy to better serve your (internal & external) customer’s needs.


The Digital Supply Chain

Nedal Ismail

Supply chain efficiency is critical to the Canadian ecomony. Industries know that technology will have a sizeable impact on their supply chain. In this session we will review the technologies, examples, adoption rates and the challenges that face top management. We will discuss how this affects people, jobs and skills. 


How to Plan, Schedule and Sequence for Demand-based Flow

Michael Ford

This presentation provides attendees with the means to align their purchasing and production plans with market demand. It is based on LEAN concepts that minimize all inventories: raw materials (RM), work-in-process (WIP) and finished goods (FG). The facilitator will engage participants in hands-on examples that demonstrate the calculation of material flow from receiving parts, through sub-assembly, and ultimately end item production.


How to Schedule in a 3D Environment

Joni Holeman

This presentation provides attendees with the means to align their purchasing and production plans with market demand. It is based on LEAN concepts that minimize all inventories: raw materials (RM), work-in-process (WIP) and finished goods (FG). The facilitator will engage participants in hands-on examples that demonstrate the calculation of material flow from receiving parts, through sub-assembly, and ultimately end item production.


The Leader's Role in Personal Sustainability Planning

Maryanne Ross

APICS defines sustainability as the ability to meet the needs of the present without compromising the resources of the future.  Managing a sustainable organization involves achieving high performance levels over the long term without engaging in detrimental behaviors in the short term.  The triple bottom line is a measure of sustainability that includes financial, social and environmental performance measures. Now more than ever, we need a triple bottom line metric to apply to our own lives. This lively and completely interactive presentation will enable participants to develop a personal sustainability plan that ensures career and financial success without compromising health and personal relationships in the process. Think of this program as Lean 5S organizational tools applied to your life! You will leave this session with tools, templates, and action plans that will help you employ these new ideas immediately. 

After this session you will be able to:

  • Employ Best Business practices to achieve career, health and relationship goals
  • Organize your thinking and daily activities to reduce stress and increase productivity for yourself and your team
  • Develop the proven success habits of the world’s highest achievers and teach them to others


Making Change / Transition

Jocelyne Vezina

Today the only constant is change. You want to learn how do deal with change? Join me on February 2nd we will explore:

  • Why is change so difficult?
  • 4 keys to positive change
  • What is the difference between change and transition?
  • Steps to transition
  • How to overcome objections
See you at the conference!


Process Maps 2.0: Colouring Outside the Lines

Ed White

There are many types of Process Maps, each with their own strengths & weaknesses. Most people use a process map exactly as they were originally shown but is this necessary or even desirable? Why can’t you modify a style, or maybe combine 2 or more styles to better meet your needs? This presentation will show an example of doing just this by combining and modifying a SIPOC & a RACI chart. The intent is to give participants a chance to think and discuss how doing so could be to their benefit.


S&OP – Getting Out of the Present and into the Future

Duncan McLeod

Too many S&OP processes are focused on past results and the first month of the new plan. The past is past and the flexibility to change the current month is limited. The purpose and power of S&OP lies beyond this close in immediate time frame. In this presentation I will cover establishing the Relevant Ranges for your future based S&OP plan and strategies for managing the plan as you move from one range to the next.


Strategic Sourcing for Successful Supplier Relationships

Michael Ford

Strategic sourcing seeks to embrace suppliers as partners, as though they are upstream work centers within our company. The goal is long-term relationships founded on mutual compatibility of interests, competencies and trust. Traditional habits of beating up vendors on price and dictating terms are replaced with win-win negotiations that serve to strengthen the supply chain. 


Global Procurement


The procurement management industry has changed significantly in the last few years. "9 to 5" takes on a new meaning on a global platform.Join our experts in an interactive session about the major changes to procurement and purchasing.

Panel members:
Kevin Bate
Gerald R Ford
Michael Ford
Leopold Koff

Moderator: Bruce Williamson


Women in Business


The deficit of women in supply chain roles across all sectors is indisputable—and it is particularly true of women in executive positions. Historically, gender bias has excluded women from core managerial roles such as production supervisors and operations managers. And it is these positions that are key to preparing employees for top leadership roles within the industry. While there is a deficit, it wasn't all that long ago that women in supply chain roles were a rarity.  

Join this open forum where business women talk about where women in the workplace came from and what business opportunities women have in the future.

Panel members:
Maryanne Ross
Heather Walker
Louise Beauchamp

Moderator: Bruce Williamson